Privacy Policy

Effective Date: January 1, 2026

Welcome to huacloai.store (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the German Federal Data Protection Act (BDSG), and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


1. Data Controller

The data controller responsible for processing your personal information is:

huacloai.store

Stresemannstr. 39, 70191, Stuttgart,DE

Email: time@huacloai.store

Phone: +49 4215159964

If you have any questions regarding this Privacy Policy or our data processing practices, please contact us using the information above.


2. Information We Collect

Depending on how you use our website, we may collect different categories of personal information.

Information You Provide

When you make a purchase, contact us, subscribe to newsletters, or create an account, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Payment details (processed securely through third-party payment providers)
  • Order history
  • Customer service communications

Providing certain information is necessary for us to fulfill our contractual obligations and process your orders.


Automatically Collected Information

When you browse our website, certain information is automatically collected through cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Language preferences
  • Pages visited
  • Time spent on pages
  • Referring websites
  • Date and time of access
  • Shopping cart activity

This information helps us improve website functionality, detect security incidents, and enhance user experience.


3. How We Use Your Information

We process your personal data only where we have a lawful basis under Article 6 GDPR.

Your information may be used for the following purposes:

  • Processing and fulfilling orders
  • Shipping purchased products
  • Managing customer accounts
  • Providing customer support
  • Sending order confirmations and shipping notifications
  • Responding to inquiries
  • Preventing fraud and unauthorized transactions
  • Improving website performance
  • Personalizing user experience
  • Maintaining website security
  • Complying with legal obligations
  • Managing returns and refunds
  • Performing accounting and tax obligations
  • Sending promotional emails where legally permitted or with your consent

We will never sell your personal information to third parties.


4. Legal Basis for Processing

Depending on the circumstances, we process your personal data on one or more of the following legal grounds:

  • Performance of a contract (Article 6(1)(b) GDPR)
  • Compliance with legal obligations (Article 6(1)(c))
  • Legitimate interests (Article 6(1)(f))
  • Your explicit consent (Article 6(1)(a))

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.


5. Payment Information

We do not directly store your complete payment card information.

Payments are processed securely through trusted third-party payment service providers that comply with PCI DSS security standards.

Depending on your selected payment method, payment information may be processed by providers such as:

  • Stripe
  • PayPal
  • Visa
  • Mastercard

These providers process payment data according to their own privacy policies.


6. Order Fulfillment

To complete your purchases, we may share necessary information with logistics partners, including:

  • Shipping carriers
  • Warehouses
  • Fulfillment centers
  • Customs authorities where legally required

Only information strictly necessary for delivery is shared.


7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze website performance, and provide relevant advertising.

Cookies may include:

  • Essential Cookies
  • Functional Cookies
  • Analytics Cookies
  • Marketing Cookies
  • Security Cookies

You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.


8. Analytics

We may use analytics services to understand how visitors interact with our website.

These services may collect information including:

  • Pages viewed
  • Session duration
  • Device information
  • Geographic region
  • Browser information
  • Click behavior

Analytics data is generally aggregated and does not directly identify individual users.


9. Marketing Communications

If you subscribe to our newsletter or provide consent, we may send promotional emails regarding:

  • New products
  • Special offers
  • Seasonal promotions
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.


10. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against:

  • Unauthorized access
  • Accidental loss
  • Destruction
  • Misuse
  • Alteration
  • Disclosure

These measures include encryption, secure servers, access controls, firewalls, and regular security monitoring.

Although we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.


11. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Where personal information is no longer required, it will be securely deleted or anonymized.


12. Your Rights Under GDPR

If you are located within the European Economic Area (EEA), you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“Right to be Forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Requests relating to these rights may be submitted to:

time@huacloai.store

We will respond within the timeframes required by applicable law.


13. Children’s Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technological developments.

The updated version will always be posted on this page with a revised Effective Date.

We encourage users to review this Privacy Policy periodically.


15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

huacloai.store

Stresemannstr. 39, 70191, Stuttgart,DE

Green Adventure Kitchen GmbH

Email: time@huacloai.store

Phone: +49 1755387112